Questions we get asked the most about our cards.
I need a card in the next 3 days, can you help?
Yes we can.
Order your card before 10am and we can get it to you in 3 working days. You will need to add the expedited card postage to your basket.
Ensure you have your email notifications for us turned on or have provided a contact number in the event we need to contact you urgently to expedite your order.
Can you send a card direclty to the recipient?
Yes, we can.
You will need to purchase either the personalised or interactive message options.
We will add a To/From on the inside of the card.
The card can be sent to your friends and family anywhere in the world.
Do you do bundles?
Unpersonalised bundles are on the way.
In the meantime you can mix and match 5 cards and save 15% when you enter 5CARDS at checkout.
Are the cards matte or gloss?
Our cards use premium mohawk 324gsm card stock which has a matte finish.
Gloss cards are also available, let us know if you'd prefer gloss in the notes to seller at checkout. Note the gloss card is slightly thinner than our standard premium card.
Can I tweak one of your designs?
Yes, you can.
You'll need to purchase the bespoke card and email us your requirements.
I like the picture on the card, do I have to add my own photo?
No, that's fine. Just don't add a photo, but add your personalisation (if required). If in doubt, then please contact us via email at Hello@BlackToMyRoots.co.uk